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D365 Solutions

Get an overview of Dynamics 365 with a Managed Services solution

Dynamics 365 is easy to work with, but complex to manage. We find that for many companies, it has an impact on virtually all processes. That’s why it’s essential to have a partner who understands your business processes and the technology that supports them.

Whether you are running Dynamics 365 ERP, CRM, Power Platform, or a combination of one or more modules, a high level of competence is necessary to ensure that all parts of your Dynamics 365 solution run as they should. Lack of oversight and maintenance results in errors and delays, preventing your employees from focusing on their core tasks. The damage can be seen both on the company's earnings reports and customer satisfaction surveys. Ultimately, both the company's bottom line and the customer's experience suffer as a result.

With a Dynamics 365 solution, it’s not enough to have access to a 24/7 support hotline you can call when things go south. Ongoing maintenance, updating of various elements, and regular tests are necessary for your Dynamics 365 solution to perform its best and support your company.

Since the Dynamics 365 ERP, CRM and Power Platform reach across the majority of your business processes, it can be costly to cover the need for specialized functional and technical competencies across such a wide range of areas in-house.

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Get both 24/7 support and tailored advice with Managed Services

At NNIT, we have a highly specialized team that knows the Dynamics 365 ERP, CRM and Power Platform down to the last detail – that’s also true of the desktop systems Dynamics AX 09 and AX12. Our employees are specialists in handling both operations and support across the various elements that Dynamics 365 offers. We can smoothly implement the respective eight and two annual updates in Dynamics 365 ERP and CRM. At the same time, we can ensure that automated tests are implemented across the platform, allowing employees to focus on their core tasks instead of testing the system ( – we’ll take care of that for you).

When it comes to managing Dynamics 365, different companies have different focus areas. Maybe you run many batch jobs simultaneously – or maybe you run complicated batch jobs, which create their own set of challenges. At NNIT, we understand your business processes and the dependencies in your batch jobs and application portfolio and can help you optimize your management so that you get a streamlined and automated process.

Maybe you only use selected elements of Dynamics 365 ERP and CRM and combine them with Power Platform, where you develop the apps and functions you need. With our in-depth knowledge of all parts of Dynamics 365 and the setup in Azure, we have the skills to help you create and maintain an overview, ensuring that employees have access to all the necessary functions and apps so that your business is stronger.

Our Managed Services team, based in Denmark and the Philippines, offers a range of services, including 24/7 support, development, and proactive advice. We are also happy to come out to your company to offer end-user training and support.

Contact
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Morten Kvist Thomsen

Associate Vice President, Dynamics Application Services