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NNIT Veeva Center of Excellence

Stay validated and realize the full potential of your Veeva Vault investment

A successful implementation cannot stand alone

After implementation of Veeva Vault suites, NNIT offers a line of services, allowing you to focus on other business activities, while staying validated and getting the most out of your Veeva investment.

NNIT Veeva Excellence benefits life sciences customers on their SaaS journey and help them gain the full business benefits of a Veeva Vault suite on a continuous basis. The services are composed of 6 services.

NNIT Veeva Center of Excellence

Stay validated and realize the full potential of your Veeva Vault investment

NNITs Veeva ReCharge gives you a fast and easy overview of what is required to get your Veeva suites back in a validated state and fully supports the entire process of getting there.

With Veeva ReCharge you get:

  • GAP assessment matching latest Veeva releases with robust and proven standard approaches​
  • Implementation plan and high-level cost estimates by experienced and Veeva Certified consultants​
  • Assess if your Veeva setup is geared to keep up with Veeva Releases and stay validated​


Deliverables include:

  • Assessment Report
  • Plan and estimates to close GAPs
  • Overview of GAPs and Unused Features
  • Recommendation on how to stay validated

NNIT’s Veeva Stay validated ensures that your Veeva Vaults are always in a validated state following each Veeva release cycle​.

With Stay Validated you get:

  • Efficient handling of all Vault releases through standardized methodologies​
  • Employment of in-house developed scripts and automation processes (PQ) dramatically simplifying the validation process and reducing efforts needed​
  • NNIT’s co-innovation partnership with Veeva fostering best practices and knowledge sharing​


Deliverables include:

  • Risk Assessment
  • Regression Testing of Vault and Integrations
  • Updated Documentation
  • Release Change Handling

NNIT's Veeva Support enables quick and efficient handling of all business and technical issues including Product vendor coordination and day-to-day operations, freeing up resources and saving time

With Veeva Support you get:

  • Business SMEs and Veeva certified consultants fueled by a strong knowledge base and best practices supporting all Veeva Vaults
  • Global support setup securing cost efficiency with 24/7 options and delivery managers in proximity to you business
  • Proven multivendor model with strong architect capabilities in key Veeva Vault related products


Deliveries include:

  • Business administration
  • Technical support for Vault and Integrations
  • Seamless coordination across multiple vendors

NNIT's Veeva Business Life Cycle Management service enables the optimal utilization of all relevant Veeva configurable out-of-the box features

With Veeva Business Life Cycle Management you get:

  • Life Sciences Business domain SMEs with a deep industry experience in the different Veeva Vaults assessing new features
  • Standardized assessment framework for new features validated against your business strategy
  • Road maps updated 


Deliveries include:

  • Implementation Roadmap
  • Prioritized input to your backlog

NNIT's Continuous Improvement service secures that your business roadmaps gets implemented while keeping control of any changes to you Veeva Vaults

With NNIT's continuous improvement services you get:

  • Efficient backlog management, including agile release schedule planning, backed by our standardized framwork, while at the same time keep a clear overview of all changes.
  • All standard- and customized changes are driven, executed and implemented by NNIT
  • Our service can be adapted to you way of workinf, be it Agile, Kanban or Waterfall models


Deliveries include:

  • Release Management
  • Test, Validation and Risk assessments
  • Feature/Use case implementation
  • Backlog Management

NNIT's Continuous User Adoption we can support with preparing or updating training materials as well as Veeva Vault SOPs. Training is part ofour OCM blueprint. 

With NNIT's Continuous User Adoption you get:

  • We follow a best practice standard for preparing or updating training materials ensuring system adoption. Also, we prepare or update Veeva Vault SOPs to enure that formal requirements are described. 
  • We are flexible and adapt to different set-ups. Navigating in agile as well waterfall-based way of working
  • Our OCM Consultants are specialized in Life Sciences. Background from either consulting and/or the industry-side and we only serve Life Science customers.


Deliveries include:

  • Training impact assessment
  • Prepare or update training materials
  • Prepare or update Veeva Vault SOPs

Veeva Excellence Capacity

When you combine all these services, you get a team with the capacity to:

Operate a Veeva application and interfaces with a focus on quality and stability
Manage, build and deploy incremental improvements to applications/interfaces
Orchestrate the application in a business context and enterprise IT landscape
The team delivers all these services via skills spanning from detailed technical knowledge to deep functional expertise. This will fulfill the need for diverse support for: Application/Platform Orchestrator, Business Analyst, Technical Consultant, ITIL Service Manager, Life Sciences SME and Release, Interface & Application Architect.


  • Enable your business to seize and use new features from Veeva releases
  • Vault and Interface validation is handled by NNIT relieving time and pressure from your organization (3 mandatory releases to stay validated in short time)
  • Varied support and advisory competencies available to aid your Veeva adoption
  • Support meeting global availability demands in a standard service model
  • Value adding advisory setting clear direction for your application landscape
  • Our customers benefit from NNIT’s highly skilled and end-to-end focused support and development team, who help to ensure the success of the Veeva application in the customer environment.