After implementation NNIT can competently offer application services, allowing you to focus on other business activities.
NNIT Veeva Application Services benefits life sciences customers on their SaaS journey and help them to gain the full business benefits of a Veeva Vault suite on a continuous basis. The services are composed of 3 elements: Veeva Support, Continuous Improvement and Business Life Cycle Management.
This consists of a classic support and operations team of technical consultants, primarily focusing on end users. The aim is to ensure continuous support and provide constant quality, stability and up-time in a Veeva application and service landscape. The team supports Incident & Service Management.
Veeva releases provide opportunities for business improvement. The Continuous Improvement team focuses on providing incremental innovation as a service. This means that the team can help in areas such as: fixing bugs, introducing new functionality, creating new data objects, and workflows. The team supports:
The IT landscape in life sciences companies requires a thorough understanding of the business and a holistic approach to cope with complexity in an integrated enterprise. Our business advisory services set the direction and pace of development, provide support, and ensure governance of a Veeva platform. Veeva advisors utilize their knowledge and capacity in the Support and Development team to deliver an application roadmap and provide general advisory services.
When you combine all these services, you get a team with the capacity to:
Operate a Veeva application and interfaces with a focus on quality and stability
Manage, build and deploy incremental improvements to applications/interfaces
Orchestrate the application in a business context and enterprise IT landscape
The team delivers all these services via skills spanning from detailed technical knowledge to deep functional expertise. This will fulfill the need for diverse support for: Application/Platform Orchestrator, Business Analyst, Technical Consultant, ITIL Service Manager, Life Sciences SME and Release, Interface & Application Architect.
Benefits:
