BorgerIT
Automated case management designed for Danish legislation
A configurable standard platform for efficient public legislation management
Like the rest of the world, Denmark is experiencing rapid digital development in how we as citizens act, run businesses, and how the public sector delivers services and welfare. This places significant demands on the public sector, which must support the increasing digitalization of society while also adapting to constantly evolving legislation.
Public procurement officers now find themselves in the midst of the second wave of digitalization - with a clear mandate to prioritize standard systems over custom solutions, while simultaneously supporting a rapidly digitalizing reality and legislation in constant flux.
That is why we at NNIT have developed BorgerIT. With BorgerIT, you get all the benefits of a standard platform while its configurability enables tailored business support, with a strong focus on the user experience.
Tailored to Your Needs
BorgerIT is a configurable platform that can be adapted to your specific legislation, processes, and workflows – with standard components such as case management, document handling, billing, and rules engine.
Automated and User-Friendly
The platform enables a high degree of automation, with manual steps only activated when necessary. An intuitive interface ensures clarity and efficiency for employees.
Self-Service with the Citizen at the Center
Mobile-first design and user-friendly flows guide citizens safely through the process - easily, quickly, and independently. Anytime. Anywhere.
Designed for the Public Sector – with You at the Center
BorgerIT is built on NNIT’s many years of experience with public case management and the requirements that come with it. The platform is configurable and provides you with the flexibility to adapt the solution as legislation and needs evolve.
We believe co-creation is the key to success. You contribute with business insights - we bring technical expertise and over 15 years of experience in the public sector. Together, we create solutions that work from day one.
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Tailored Processes with a Configurable Platform
BorgerIT is a fully configurable standard platform that enables you to digitize and adapt your business processes without the need for custom development.
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Supports Standards and Requirements
BorgerIT complies with the requirements of OIO and FDA for case management and follows the GAAP standard for financial principles in its reporting, ensuring compliance across the public sector.
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Increased Ownership and Reduced Vendor Dependence
With BorgerIT, you can configure and maintain your solutions yourselves. This gives you greater control, strengthens internal knowledge, and reduces dependence on external vendors.
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Fast Implementation and Low Financial Barrier
BorgerIT comes with no license costs, making it easy and affordable to get started. Time-to-market is short, and the platform is easy to exit if your needs change.
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Full Portability and Ownership of Configuration
You own your entire configuration and can repatriate or transfer the solution at any time. This gives you maximum flexibility and control over the future.
Modules in the BorgerIT-platform
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Self-Service
Standard citizen-facing solutions for applications and reporting - designed with a focus on user-friendliness and accessibility.
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Case Management
Automated and manual case management with OIO Case and Document as well as FDA support - the caseworker’s primary tool.
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Document Service
Central management and registration of all documents within the solution - secure, structured, and fully traceable.
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Customization and Design of Communication
Design and customize letters, text messages, and notifications - no coding required.
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Accounting
Built-in financial module based on GAAP principles - ready to meet the requirements of the public sector.
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Integration-framework
One unified solution for managing all integrations - efficient and scalable.
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Event Broker
Connects it all and ensures that data and messages flow correctly between modules in the loosely coupled architecture.
Experience BorgerIT in Action
Would you like to see how BorgerIT can create value in your specific domain? With our standard PoC concept, we configure a concrete flow in just 14 days - giving you quick insight into the platform’s capabilities and allowing you to see the results first-hand.
