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Customer case

Data governance for life sciences - A fast-growing biotech company gained a data foundation built to scale with its growth

NNIT guided a fast-growing biotech company to establish a pragmatic and scalable data operating model by mapping its landscape, designing the data governance to run it, and implementing controls to protect it.

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Data governance for life sciences gave a fast-growing biotech company a foundation built to scale

A biotech company gained a data foundation built to scale with its growth. NNIT mapped the full data landscape, assessed maturity, designed a pragmatic data operating model and data governance for life sciences and implemented the technical controls the company now runs itself.

The result was visibility, ownership and a governed data foundation the biotech can build on for years, including as AI becomes more central to how life sciences companies work.

Case in brief:

  • Challenge: Fast, double-digit growth meant the company's data practices rested on a few knowledgeable individuals rather than on shared, repeatable structures. Workable at the time, but increasingly hard to sustain as headcount kept climbing.

  • Solution: NNIT delivered an end-to-end data maturity assessment, full landscape mapping, a scalable data operating model, practical data governance for life sciences and data loss prevention controls.

  • Benefit: The biotech now owns and operates a governed, well-understood data foundation that supports continued growth, clearer ownership and future use of AI.

When does a biotech company need a data operating model?

The company had grown quickly, and its data and systems had grown organically alongside it. Like many organizations at this stage, it had put its energy into the science and into scaling the business, while data management practices were held together by a handful of capable people who knew where data lived and how it connected.

That model works for a while. But as the organization continued to add people at a double-digit pace, knowledge concentrated in a few heads became harder to scale, and every new hire makes the informal model more fragile.

In practice, data was spread across SharePoint, shared drives, email and Office files, with:

  • the same data existing in several versions

  • few shared definitions or clear ownership

  • a heavy reliance on manual file exchange

  • limited structured controls for sensitive information

None of this was unusual for a company that had prioritized growth. But it meant there was limited overview of how data moved across functions, creating operational and compliance risk that would only grow with the organization.

How to build a scalable data foundation for a growing biotech organization

NNIT began with a full data maturity assessment and a comprehensive mapping of the data landscape across every business function. The aim was to build on what already worked, rather than impose structure from the outside.

The assessment and mapping produced:

  • a validated map of systems, functions and data flows

  • transparency into dependencies and the points where risk concentrated

  • evidence-based insight into where ownership was unclear or definitions diverged

Based on this, NNIT designed a data operating model fit for the company's size and way of working. At its center was practical data governance: a clear data hierarchy, defined roles and accountabilities, policies for how data is classified and handled, and a data catalog so people across the company can find, understand and trust the data they work with.

Alongside the operating model, NNIT implemented a Data Loss Prevention solution enforcing protection of company data assets, drawing on NNIT's cyber security services for regulated industries. Data could now be classified, governed and protected according to how the company actually operates, rather than according to a generic template.

Scaling data governance from informal anchors to repeatable practices

The work gave the company the structures it had been missing without taking away the momentum that got it here. Where the data picture had depended on specific individuals, there was now an operating model that new employees could be brought into, and that did not become more fragile with every hire.

Key outcomes included:

  • a complete, validated map of business functions, systems and data flows

  • a data operating model built around defined governance: a data hierarchy, clear roles and ownership, and policies for classifying and handling data

  • a data catalog that makes data discoverable and its ownership and definitions visible across the company

  • technical DLP capabilities enforced across web, email and endpoints

  • an internal IT team equipped to take operational ownership of the solution after go-live

Preparing life sciences data for AI

A well-governed, well-understood data estate is what makes it possible to use AI in life sciences in any serious way, and most companies in the industry are still early in that shift.

For this fast-growing biotech, the data foundation for AI was built to last. The structures put in place are meant to be leveraged for years, not just to solve the immediate problem.

A scalable data operating model helps fast-growing biotechs institutionalize data governance, create ownership and build the data foundation needed to use AI across the organization.

Fast-growing biotechs often rely on a few passionate individuals to keep the machine well-oiled. As growth accelerates, it pays to institutionalize that into a data-centered operating model the company can leverage everywhere. And with AI moving this fast, the ones that get their data foundation right are the ones that will capitalize on it.

Tróndur Ellingsgaard, Senior Business Consultant, NNIT

NNIT's contribution to biotech data management

NNIT acted as the single accountable partner across the engagement, from the initial maturity assessment through operating-model design to DLP implementation. Rather than designing controls in the abstract, every recommendation was grounded in the evidence gathered during landscape mapping.

Working closely with the company's business and IT teams, NNIT delivered:

  • a structured maturity baseline across five data management pillars: data culture, data operations, technology enablers, data capability, and data compliance and ethics

  • organization-wide visibility into systems, functions and data flows

  • a data operating model with a clear data hierarchy, defined roles and policies, and a data catalog

  • a DLP solution tailored to the company's risk profile and readiness, which its own IT team now operates

NNIT applies the same maturity framework across the industry, as in this case where a biotech strengthened its data foundation to scale innovation responsibly.

Results: shared data practices, clear ownership and lasting internal capability

The engagement helped the organization move from a dependence on a few key individuals to shared, repeatable data practices it can grow into. It established clear data ownership, roles and accountability across business domains, while making data more discoverable and trustworthy through a data catalog and consistent classification.

The company also reduced its exposure to data loss by enforcing controls at web, email and endpoint level. At the same time, the client’s IT team built the internal capability to own and operate the DLP solution independently.

Together, these outcomes positioned the company to scale its data foundation as it grows, and to build on it as AI becomes central to how life sciences companies work.

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