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How will IT change productivity?

Improving both efficiency and productivity together form one of the main drivers of digital transformation in most organizations. But which factors are expected to drive productivity increase the most? Let's have a closer look.

While there is general consensus that digital transformation is essential for increasing productivity, organizations have different expectations in terms of the extent to which digital processes will have an impact on productivity.

Overall, there is agreement among organizations that their existing IT setups are in need of scrutiny. Almost half of the respondents to NNIT's Expectation Barometer 2020 (48 percent) agree that better integration of core IT systems is important, while 35 percent highlight better consolidation of multiple systems. This comes as no surprise to NNIT Business Development Director Brian Troelsen:

"Looking at your existing IT portfolio, and evaluating how well it is integrated and consolidated, is a prerequisite. And all endeavors to optimize productivity through digital processes should start there. In short, you need to lay the groundwork and build your foundation before you can scale anything."

Take advantage of Cloud
According to the survey, a third of the respondents (33 percent) agree that taking better advantage of Cloud solutions will be an important factor.

"Cloud is in many ways inseparable from digital transformation, so it was expected that respondents would consider it a main driver. Cloud solutions have become the obvious choice when looking to increase productivity", says Troelsen.

"We see many organizations still struggling with legacy IT. Cloud solutions, however, are in many ways the polar opposite of legacy systems, particularly because of the enormous potential to enhance productivity. Choosing Cloud as your organization's platform for IT solutions enhances agility, speed, and efficiency of business processes", he advocates.

Take a holistic approach
However, enhancing productivity through a Cloud solution still points back at your existing IT setup:

"Lift-and-shift migration is rarely an option, so almost every Cloud journey starts with getting your existing IT infrastructure ready. The reality is that productivity gains require a holistic approach, and only incorporating some aspects of digitalization will rarely get you far. You need to see the bigger picture", Troelsen advises.

Digital workplaces on the agenda
In 2020, when the COVID-19 pandemic swept across the world, organizations were forced to find new ways of keeping their businesses running in a tense situation. They needed to run their businesses remotely and having a digital setup that allowed for employees to work from home became paramount. Among other things, being able to collaborate digitally and access platforms and files from a distance made an enormous difference in terms of employees being able to uphold productivity.

In total, 32 percent of the respondents indicated that modern digital workspaces are a prerequisite for improving efficiency. Brian Troelsen is certain that this area will receive more focus in the future.

"I believe this is an area that has been underinvested in over the last couple of years, but the fact that almost a third of respondents highlighted the importance of digital workplaces indicates that this is changing. What's even more interesting is that when we isolate the answers from respondents who participated during the period when the pandemic was at its peak, the percentage is much higher."

"There is no doubt that the pandemic changed our mindset and priorities. The organizations that did not have an IT setup geared for running their business remotely felt the consequences instantly. We should expect to see a much greater focus on the remote office environment in the future", Troelsen ends.