EXPECTATION2020 B
NNIT Expectation Barometer 2020 Report

Leveraging digital opportunities to scale your business

Digital transformation has become a top priority on the boardroom agenda and is expected to drive change in organizational structures and operations around the world. But how far have companies really come in terms of embracing digitalization and leveraging the new digital opportunities? Have organizations truly been transformed digitally? These are the overarching questions that the NNIT Expectation Barometer 2020 provides answers to.

 

Your transformation has never been more important
This year, the NNIT Expectation Barometer was conducted just as the COVID-19 pandemic swept across the world. Organizations had to find new ways of keeping their business running in a tense situation, and many were suddenly forced to operate in a setting of nationwide lockdowns that not only forced customers online but required widespread remote working too.

Insight from the engine room
In keeping with tradition, this report summarizes the key findings from the NNIT Expectation Barometer. We rely on three sets of data: answers provided by more than 200+ survey participants, knowledge from NNIT's subject matter experts and in-depth interviews with CIOs from 7 large Danish companies.

Expectation Barometer

CIO Stories

Ambu has grown into a global company over a short period of time. For this reason, CIO Michael Skånstrøm has kept a sharp focus on maturing internal processes before powering them up. The growth itself has been driven by Ambu’s single-use endoscopes, which Michael Skånstrøm compares to Software-as-a-Service.

Read the full article here.

At the Danish pension fund AP Pension, the digital strategy is closely linked to the customer experience. Efficient and agile IT systems and customer-facing solutions provide the most loyal and satisfied customers, says Jørgen Nygaard Nielsen, CIO of AP Pension. Among other things, he points to machine learning as a way of building closer costumer relationships.

Read the full article here.

In the same way that supermarkets replaced the classic grocery shops, digital development is set to radically change how Danes buy their convenience goods. Morten Holm, CIO of Coop, talks about how to focus on creating digital value for Coop’s 1.8 million co-owners and find the right balance between rapid development and stable operations.

Read the full article here. 

At the consulting engineering firm COWI, digitalization is closely tied to the opportunities of winning prestigious assignments at home and abroad. This fact is emphasized by COWI CIO, Jerrik Bagger Sørensen, who also sees improved digital tools as a method of better project planning to the benefit of both the customer and COWI.

Read the full article here. 

At Danish Crown, CIO Elo Bromer is waving the conductor’s baton to create greater harmony in digital investments. One of the goals is to save DKK 800 million a year on procurement by optimizing and centralizing processes. It will also enable better use of best practice and rapid implementation of new solutions at the group’s many factories.

Read the full article here. 

What does it cost to transport ten full trailers from Gothenburg to Ghent? CIO Gert Richard Møller talks about the view from the DFDS digital bridge in a time when shipping customers want to order services just as quickly and easily as they book a family holiday.

Read the full article here.

CIO Claus Thomsen announces that digitalization has gotten its own part of the business strategy at Lundbeck. This will make it easier to evaluate the technology and to determine how it can be improved, while at the same time protecting the pharma company.

Read the full article here.

In a sector where the competition for customers continues to intensify, Norlys is working on creating outstanding digital customer experiences. At the same time, the VP for IT Development, Morten Sloth O’Donnell, and his colleagues need to protect the infrastructure from threats and prepare the electricity grid for a future where there may be one or two electric cars in every garage.

Read the full article here.