When your ready-to-go cloud solution is in place, end users need to be fully involved. To take full advantage of new opportunities, NNIT will be at hand to give ongoing advice, development and support for the solution. The work is organized into three different levels, each of which helps to optimize your overall use of the cloud.
In the Enablement phase of your Cloud Journey, NNIT's Cloud Team helped you to set up your Cloud solution so it was ready for end-users to get to grips with. From here, the task is to get the most out of the new tools - not just by ensuring that everyone understands the opportunities, but also by proactive optimization and development.
There is a huge potential in having a steady flow of new features, an improved overview of resource consumption, and not least the innovation mindset that develops when your focus moves from hardware to services and functionality.
Advisory, management and operations
To create the best framework for optimizing your cloud solution, NNIT remain active on the Cloud Journey with advice, development and support organized into three different levels:
- Cloud Advisory Board: As a central part of our advisory services, we create a forum, typically with monthly or quarterly meetings. This gives a chance for NNIT's Cloud Team, the cloud provider and your own operations managers and architects to share knowledge and experiences. In return, you get a strategic overview of new services and functions, as well as the need for adjustments or upgrades of the existing setup.
- Cloud Management Forum: Here, NNIT's Cloud Team work together with your system architects to evaluate the solution from month to month in the areas of security, scaling, and configuration of resources in relation to costs. This is where we can translate the strategic recommendations of the Cloud Advisory Board into concrete initiatives.
- Cloud Operational Forum: This is where the day-to-day optimization of the cloud solution takes place in a close DevOps collaboration between your Cloud Delivery Team and NNIT. Here, the small tweaks and "low hanging fruit" are handled with a minimum of process and paperwork.
Keep the end user in focus
At both Management and Operational level, the end user needs to be involved as much as possible. The closer you can get to the day-to-day challenges of the business, the better. In some cases, it may even be a good idea to go all the way to your customers to ensure that customer-oriented solutions work optimally with your own systems.
The operations phase is an important milestone in your Cloud Journey. You are now truly ready to exploit the many opportunities that the cloud brings. In reality, however, your cloud journey will never completely end. You will still have many opportunities to optimize the way you use the cloud with NNIT, such as Cloud Advisory, Cost Finance Operations or Infrastructure Assessment. So fasten your seatbelts and get ready for an exciting and rewarding journey.