Dynamics 365 Customer Insights Webinars

Webinar - Dynamics 365 Customer Insights introduction with NNIT

Modern consumers interact with organizations on a multitude of channels, in both the physical world and online. Consequently, customer data is scattered across multiple systems making it difficult to identify the individual customer and maintain coherent profiles.

Microsoft’s Customer Data Platform “Customer Insights” provides an AI aided “no code / low code” approach to unifying customer data from virtually any source (e.g. Dynamics, SAP, Salesforce, Oracle etc.) using Power Platform connectors and APIs.

Customer Insights empowers marketing, sales and customer service with readily available insights, that deepen customer relationships and drive a personalized experience both online and one-to-one.

Join our webinar to get an introduction to Customer Insights and see how it can bring value to your business.

Watch recording here

Webinar - D365 Customer Insights: Data ingestion & out of the box intelligence

Customer Insights provides an AI aided “no code / low code” approach to unifying customer data from virtually any source. Readily available insights will empower marketing, sales and customer service to deepen customer relationships and drive a personalized experience both online and one-to-one.

In this webinar we will first discuss different option for importing data. Afterwards we will focus on ingesting data, creating unified customer profiles and configuring out of the box intelligence.

Watch recording here