Dynamics 365 Customer Insights is an advanced customer analytics SaaS offering, that enables every organization to unify and understand its customer data to derive insights that amplify personalized experiences.
With powerful data unification tools at its core, Dynamics 365 Customer Insights supports the creation of a unified customer profile, allowing organizations to leverage transactional, operational and experience data from Microsoft 1st party applications including Dynamics 365 and any 3rd party application sources.
Dynamics 365 Customer Insights also enables the management of dynamic and static customer segments along with deep integration into Dynamics 365 for Customer Engagement, PowerApps, 3rd party marketing automation systems and the generation of leading indicator and KPI data visualizations.
This workshop will allow you to get hands on experience with
- Microsoft Dynamics 365 Customer Insights platform
- Microsoft Flow
- Power BI
- Common Data Service
The workshop includes guided learning and step-by-step instructions for individuals to experience this new capability in less than a day.
09:00 Registration and light breakfast
09:30 Introductions and Customer Insights Overview
10:30 Customer Insights in a Day Lab
12:00 Lunch Break
12:30 Customer Insights in a Day Lab continued
14:00 Customer Insights in a Day Lab continued
14:45 Q&A and day ends
Find out more about Microsoft Dynamics 365 Customer Insights here.
We look forward to seeing you at the workshop.
In line with the recent regulations from the Danish authorities, we are keeping a maximum number of participants to 8 throughout the whole day. As the workshop will take place in our event room there will be plenty of space to keep a safe distance both during the workshop and breaks. Hand sanitizer and masks will be provided, and breakfast and lunch will be individually packed. If you have any further questions, please contact us.