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OCM for Microsoft Exchange and Mailbox upgrade

​Challenge

Do you have one or more of the following challenges with your Exchange environment? 

Instability in mail service or increasing storage challenges, e.g. large amount of .pst files taking up storage on file shares.

Users may basically be running out of storage in their mailboxes or perhaps the decentralized mail servers are not performing in accordance with your business needs. 

You may already be trying to improve your exchange environment, but find it difficult to communicate the key-benefits of an “infrastructure” project and how it will impact your users.

Benefits

NNIT’s OCM service ensures that your organization receives the full benefits of the Exchange platform by engaging the key stakeholders from IT and the Business to ensure a smooth transition from old mail servers to a new mail platform. 

We promote a clear and user-driven process for migration of e-mail archives to the new platform. 

Our goal is to ensure that e-mail handling and clean-up is optimized by the new features in Exchange and reduce the cost for the storage of e-mails. A migration of e-mail archives to the new mail platform can eventually make the use of .pst files and the cost of storage of .pst files obsolete. 

NNIT’s solution

The NNIT OCM consultants work closely with the exchange architects and service desk teams analyzing key change impacts.  With the NNIT OCM service you receive: 

  • A custom-built communication strategy based on key changes to the mail service and the use of the e-mail archive.
  • Custom notification designs which inform users about mailbox changes, clean up of e-mails and migration of e-mail archives. 
  • We make sure all notifications are easily interpreted through the support of graphics. 
  • Mailbox upgrade SharePoint site which informs support teams and end-users about schedules, progress and FAQ during the upgrade. 
  • Translation service of communication efforts is available to support global rollout of a mailbox upgrade if needed.

 

 

 

 

 

 

 

 

NNIT here+45 7024 ​4242nnitcontact@nnit.com ​​​​​​​​​​​​https://dk.linkedin.com/company/nnitNNIT here

 

 

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