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Dynamics AX – Moving to Dynamics 365 and beyond

Support, maintain and develop your Dynamics AX or D365 setup with NNIT and SCALES as your guide – every step of the way.

With the release of Dynamics 365, Microsoft has provided companies with a powerful way to unify their CRM and ERP into one intelligent cloud-based business application. No matter where your company is on the journey between Dynamics AX and Dynamics 365 or would like to have or continue stable operation of your current AX application, you can trust NNIT and SCALES to give you the advice and support you need. We won't just get you up and running, we will keep your operation smooth and efficient for as long as you need.


  • Full 1st, 2nd and 3rd level support

  • Functional and technical application support and development

  • Application and platform level

  • Integration, Middleware and batch management


  • Application monitoring and performance maintenance

  • Life cycle management


  • Full Microsoft stack (Azure, automatic test, automatic release management)

  • Management of existing or new processes with automated test tools

  • Management and development of D365 security roles

Transformation and advisory

Constant updates and improvements, security threats and shifts in the business require a long-term approach to Dynamics AX and D365. We offer all the advice you need for reliable and cost-effective support, maintenance, performance optimization and development. 

Outsource AX operations and set your own pace

Consider outsourcing the complete operation of your existing Dynamics AX solution to NNIT, guaranteeing that it is always up to speed and fully maintained. This lets you focus on your core business and on planning the next step of your Dynamics journey – at your own pace.  

The road to Dynamics 365

If you want to transition to D365, NNIT and SCALES offer a comprehensive service that takes a holistic approach and includes Project, Application Maintenance services and Advisory. 


  • Project

With multiple awards such as Microsoft Dynamics Partner of the Year, SCALES ensure your implementation of Dynamics 365 runs smoothly using an agile and cost-effective approach. Our team is experienced in local or global roll-out with multiple international stakeholders and management of the transition from a legacy application landscape to D365 FO and/or CE. Using our unique project and analysis methodologies, we have successfully served 65+ Dynamics clients in over 40 countries.  

  • Application Maintenance Services

Being born from the pharma industry, NNIT is renowned for its quality and maturity as a strategic outsourcing partner. A strong and comprehensive Application Maintenance services setup is vital for the continued efficient operation of your Dynamics 365 solution. Once your transition is complete, we will continue to serve as your Single Point of Contact for all matters of support, maintenance and development of your application(s). This includes 24/7/365 support in 12 languages, 200+ Microsoft Dynamics specialists on-call, batch management, validation, automated testing and much more.  

  • Advisory

Dynamics 365 gives you the ability to adapt to new business processes as well as the flexibility to scale the ERP solution to support such changes. To help you achieve this potential, our dedicated IT transformation and business strategy specialists can provide strategic initiatives and analysis. This will highlight the full impact of your transition from a security, data management, regulatory or organizational change management perspective.


When it comes to finding a Dynamics partner, you can't go wrong with the combined resources of NNIT and SCALES – an NNIT Group Company. 

NNIT is an international consultancy and operator in the development, implementation, validation and operation of IT, with a strong track record in the life sciences industry. A NNIT solution guarantees expert advisory services and a high-quality, unique product – tailored to your needs, and with a high level of data security. And thanks to the NNIT Global Delivery Model, we can provide top-level service to clients anywhere in the world.

SCALES is the largest Microsoft Dynamics 365 partner in the Nordics and is in the top 1 percent of global Microsoft partners. The acquisition of SCALES combined with NNIT's SAP capabilities makes NNIT a leading provider of wall-to-wall ERP services.

Add to that unique, tailored infrastructure outsourcing and application outsourcing – and get the full package when working with NNIT. Together, NNIT and SCALES will serve as your Single Point Of Contact partner for all matters relating to Dynamics, infrastructure or your full application landscape. Having one provider for these services also ensures smooth processes - which save you time and trouble.  

Are you interested in more insights on Dynamics 365?

Read our 10 articles on how to stay agile by unifying your CRM and ERP into one intelligent business application. 

Are you ready to take the next step in your Dynamics AX or D365 journey?

Book a meeting with Morten Kvist Thomsen – and find out how your company can complete the journey towards cloud-based Dynamics 365. Fill out the form below with your details and you will be contacted as soon as possible.



Morten Kvist Thomsen+45 3075 1421moet@nnit.comAssociate Vice PresidentMorten Kvist Thomsen



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