Internal workflows can be reduced significantly by giving your customers access to data and products. At the same time, you can offer better round-the-clock customer service.

But customer portals and e-commerce require a lot from your IT system. Functionality and information must work together in a user-friendly user interface where security is a focal point. This creates loyalty, and demonstrates accessibility and customer focus.

NNIT has developed a large number of customer portals and e-commerce solutions. For Novozymes, for example, where customers can order products around the clock, check order status and obtain delivery dates. And for Nesa, whose customers can track their energy usage and match it to up-to-date market prices.