Hear Change Manager Henrik Porsgaard Kristensen, NNIT speak at Dansk IT’s conference: ‘The CRM system in practice – business integration and value creation’.
Henrik’s presentation is titled ‘CRM at an eye level – how CRM is used in NNIT’.
 
NNIT’s business has changed and has become more customer-focused through the use of CRM and the supportive system. This is due to focussing on the sales process, customer loyalty and reporting.

The success has been achieved through simple use of CRM – a use at an eye level. Get an exciting and inspiring insight into NNIT’s practical experiences with CRM and hear about:

• The strategic background for CRM
• The incorporation of CRM in practise
• The employees as the crank in the CRM system – focus on Change Management
• The measurable results with CRM

Read the programme on Danks IT’s website.