Support

NNIT helps you focus on your core business by handling support services on your behalf

The right customer support service is the key to:

Improved employee satisfaction
Solving problems quickly and effectively so you can get back to work
Qualified, committed service, and straight-talking technical assistance, 24/7, 365 days a year

We provide everything from call centre services through to full-service desk services and onsite end-user PC support. We can also handle enterprise application support.

Each of these services is based on best-practice ITIL (IT Infrastructure Library) and managed through dedicated Service Level Management.

Advisory Services
Organisational Change Management
Optimise IT organisations
Mobility
Cloud
Information Management
Outsourcing Enablement
IT Project Excellence
Security and Compliance Consulting

Business Solutions
Integrated Drug Development
Integrated Drug Regulatory Affairs
Integrated Quality Management
Supply Chain Management
ERP
Portals and Collaboration
Information Management

Application Outsourcing
Application Management - GxP
Application Management - ERP & SCM
Application Management - Portals and Collaboration
Application Management - Document & Workflows
Platform as a Service (PaaS)
Software as a Service (SaaS)

Infrastructure Outsourcing
Business Critical Hosting
Infrastructure as a Service
Network Management
Device Management
Security and Compliance Management

Support
Global Service Desk
Application Support
Onsite Support

Disclaimer

Support

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