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FirstDoc Competency Centre 

When you are facing e.g. migration projects, upgrades or glitches in your FirstDoc system you can take advantage of NNIT’s FirstDoc Competency Centre comprised of some of the most distinguished profiles within the domain.

Documentum in the bottom and FirstDoc on the top – and most likely a third party product in between. Even a minor change in either one of these layers may trigger a cascade of events leading to a dysfunctional system. Typically, the responsibility vapours somewhere in the cross sections of the 3 layers – leaving you with a solution that doesn’t fulfil its potential and in the long run compromises the business.

We can help optimise the synergy of the layers ensuring you a system able to live up to the global regulatory requirements and meet the business’ demand for productivity. Depending on your needs and the FirstDoc issues you are facing, we supply the proper expert, whether it is a business analyst, a solution architect or a product specialist.

Assistance on a strategic as well as an operational level
Your FirstDoc system manages critical information throughout the value chain and should enhance quality and be easy accessible and yet highly reliable. To help you achieve this we provide specialized analytical tools for business process analysis and we have also established best practices, processes and methodologies that enhance the vital interplay of pharma processes, regulatory demands and IT systems.

Given our understanding of the FirstDoc technology and insight into the life sciences business processes driving the need for such as system, we challenge requirements and help you benefit fully from your FirstDoc investment.

Hands-on approach to complexity
Our understanding of modules such as FDQM, FDRD, CRX and SPX guarantees you a high-performance and fully operational stack. We know which hook-ups and integrations to check and calibrate when you have been performing a system upgrade or your system in other ways has been modified.

Meet our FirstDoc experts
We have a large pool of highly skilled people with deep domain expertise from many FirstDoc projects. They possess strong business understanding, life sciences expertise and technical know-how. Meet some of them here.

Contact

  • Contact Vice President René Vernon here or give him a call at +41 79 799 1466

Read more

  • Meet our FirstDoc experts
  • FirstDoc as a managed service? Free up your internal resources and let us handle your FirstDoc system
  • Is your FirstDoc system in shape? Read article
  • CASE: Outsourcing Global Document Management and eSubmission system cuts costs by 30 procent
  • BROCHURE: NNIT Documentum Management Services
  • FirstDoc Training
  • Successful FirstDoc implementation with Organisational Change Management
  • FirstDoc Monitoring System
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